Surveying the pilot projects for systems medicine within European healthcare, it appears that progress is being made in three areas: the use of reference sites that use a patient-centric approach, the use of disease models and technology to provide decision support software, and the use of knowledge-management systems. We provide more information on these areas below.
COPD affects about 10 % of the population and is a major, life-threatening disease. If the patient is to be placed at the center of the treatment plan, then a comprehensive understanding of the patient, their quality of life, their acute and chronic health problems, and their different co-morbidities is required. This is the approach taken by The Centre of Expertise for Chronic Organ Failure (CIRO). This is an expertise center for chronic disease care in The Netherlands and a pioneer in the field of systems medicine. At this site, an interdisciplinary team, together with the patient, generates an integrated care pathway built from multiple modules. The care pathway consists of a variety of basic modules covering different disease dimensions, such as dyspnea and exacerbation management, as well as coping and psychopathological aspects. Depending on the baseline assessment information, step-up modules may be added on top of this baseline management program. To enable such a patient-centric approach, CIRO needed to adapt workflows, processes, and decision-making procedures to enable a more holistic view of the patient’s health and disease status. The care management shifted from a fragmented disease-oriented approach to an integrated approach delivered by a multidisciplinary team of health care providers in partnership with the patients.
Most healthcare systems are divided into clinical specialties, which prevent a coordinated approach to therapy. The technology is now available, however, to shape an innovative healthcare framework that implements systems medicine concepts. Recently, several research projects funded by the European Commission (e.g., AirPROM, Synergy-COPD, and SysCLAD) have developed detailed computational models of whole-body systems that are able to lead to validated, personalized predictions for risk assessment and intervention strategies [2]. But beyond the understanding of disease models, such as those for COPD [2], technology needs to support individuals and care personnel in acting upon the information generated. Methods such as disease dashboards [3] and clinical decision support systems [4] provide technical solutions that can simplify and deliver complex information summaries and facilitate team-based approaches to care across multiple providers. Integration of these solutions into standard care-management processes is becoming the norm in some EU countries, such as the UK, although it is still lacking in others.
The need to avoid unnecessary treatment can hardly be overestimated. Operational excellence in terms of efficient and effective health care requires sophisticated knowledge management to improve patient care, clinical process management, and treatment strategies, and to offer transparency in outcomes. In the case of CIRO, a dedicated knowledge-management environment was applied for optimal integration of all relevant information, optimal patient stratification, and targeted therapy approaches. The knowledge-management environment offers the potential to analyze and integrate a wide variety of clinical and diagnostic variables and to relate program outcomes to patient characteristics and components of the management process. Initially focused on COPD, this system now serves as a blueprint to be applied in different disease areas and clinical settings.
The Clinic Hospital Barcelona followed a complementary approach to integrated care, which focused on the exchange of knowledge across tertiary hospitals and care personnel. A knowledge-sharing system enabled the transfer of care-plan and case-management information across the team. Key enabling factors were: the willingness or even pressure from paying institutions to include relevant outcome measures, such as patient adherence or reduced hospitalization, which are summarized in a multidimensional outcome index; changes to workflow and business processes that are fostered and implemented by the clinic management; and change management in terms of the integration of care personnel and patients into workflow planning and feedback.
